Below are a list of the trouble shooting options for each of our ways to listen to Matt & Ramona. These steps should help further assist you in listening in which ever way you like...If you have any questions or comments about online listening please contact: Frank Wilson at fwilson@gmclt.com. Thanks for listening...

Listening Live on your Computer...

Common issues not allowing you to access the stream:

Pop-Up Blocker

If you are unable to launch this station's media player after clicking on the listen link, and you receive the following error displayed below, please mouse over the error message and select 'Always Allow Pop-ups from This Site'.  As a shortcut, you may also hold down your CTRL key and click on the listen link to launch the player.

If you cannot hear the stream, or other streams using Microsoft Silverlight or Windows Media Player, please turn off your virus protection software, and try to reconnect.  If you are able to connect after turning off your virus protection, you may need to disable your pop up blocker and ensure that web plug-ins are allowed, or add the web page's URL to your trusted sites section.  Please consult your virus program's help files for these configurations.  If your system is behind a firewall, please contact your network administrator to open up your firewall to allow your system to access this stream via port 80 or verify that they allow streaming media to be played over the network.

If your system is behind a firewall (typical at an office network), please contact your network administrator to open up your firewall to allow your system to access this stream via port 80 or verify that they allow streaming media to be played over the network.

Microsoft Silverlight

1. For the best listening experience, please be sure you have the Microsoft Silverlight plug-in installed.
2. Silverlight is compatible with all major W3C compliant browsers operating on PC or Mac.
3. For enhanced features, please be sure you also have Adobe Flash player 7 or higher installed: Click Here

Windows Media Player

1. For the best listening and media player experience, please ensure that you are using Windows Media Player 7 or newer and have (recommended) Internet Explorer loaded onto your computer!
2. NETSCAPE USERS (7.0 and higher) - please use Windows Media Player 9 and above, and use the controls on your computer to adjust the volume. 
3. MAC USERS (OS 9.1 and OSX Jaguar) - please download and install the correct Windows Media player for your operating system, use Internet Explorer for Macintosh, and use your volume controls on your computer to adjust the volume.
4. MAC USERS (OSX Panther/Tiger) - please download and install the correct Windows Media player for your operating system, use Internet Explorer for Macintosh, Firefox or Safari, and use your volume controls on your computer to adjust the volume.
5. LINUX USERS – download and install both MPlayer (MPlayer-0.90) and the Mozilla MPlayer plugin (MPlayerplug-in-0.95).  If you still have difficulties listening, download and install the additional codecs that are located on the MPlayer home page.

If you are still having problems accessing this stream, please visit our support site at liquidcompass.net, and a representative will assist you with any troubleshooting issues you might have to ensure that you are able to fully enjoy Bob & Sheri online!

What is Podcasting?

You can learn more about podcasting at the following site, Wikipedia: http://en.wikipedia.org/wiki/Podcasting

What is a Podcast?

Traditional broadcasting, or even online streaming requires that you listen in real time when the show is on the air. With podcasting, you can time-shift the show to fit your schedule... similar to the way a DVR or Tivo works for television. In order to listen to a podcast, you need the free iTunes software from Apple (works on both Windows and Macs) OR an RSS reader that supports enclosures.

What is a RSS feed?

An RSS Reader allows you to subscribe to a feed or podcast and automatically download the latest information or audio to your computer. In the case of a podcast, you can also transfer the audio to your portable MP3 player (like an iPod) and take it with you.